
The expectation gap [fn] is the gap between the auditors' actual standard of performance and the various public expectations of auditors' performance (as opposed to their required standard of performance). Many members of the public expect that:
Such public expectations of auditors, which go beyond the actual standard of performance by auditors, have led to the term 'expectation gap’.
According to the auditing profession, the reality is that:
Requirements gap. This is the gap between auditors' actual standard of performance and the performance required of them by the current standards of society. The required standard of performance is the standard of performance set out in both professional standards and statutes, the latter being subject to interpretation through courts of law. The requirements gap may be further divided into:
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Feasibility gap. The feasibility gap is the gap between society's required standard of performance and various public expectations (the expected standard of performance). The examples given in the opening paragraphs of this section, including expectations that auditors are responsible for the preparation of the financial statements that auditors 'certify’ financial statements, and the failure to recognize the limitations of an audit [fn], fall into the feasibility gap.
Performance gap. The performance gap is caused by the failure to conform with statutory requirements and professional standards. This gap can be narrowed by closer monitoring of auditors’ performance and by improving the professional education of practitioners. Performance monitoring includes peer review (the review of work policies, procedures and work performed in an auditing firm by a member of another auditing firm) and quality reviews or the systematic evaluation and review of the practices and procedures performed within an auditing firm by a committee or task force established within the firm. Finally, improved or more extensive disciplinary procedures assists in promoting greater compliance with statutory and professional requirements.
Standards gap.The standards gap exists where statutes and the professional standards fail to properly reflect the appropriate standard of performance deemed appropriate by the courts of law. This gap may only be narrowed by establishing professional standards and legislation that anticipates the feasible demands of society, as handed down in common law decisions. As this would require both a voluntary extension of auditors' duties and an extraordinary degree of foresight, this gap is unlikely ever to be completely eliminated.
Feasibility gap. The feasibility gap is caused by society’s increasing, and often unrealistic, demands for accountability. One way in which the gap may be narrowed is by improving public education in order to demonstrate to the public that existing professional standards and legislative requirements are adequate. Alternatively, auditors may either accede to society's more reasonable demands or improve the manner in which they communicate their findings to financial statement users. The accounting profession has adopted this approach in the past on a number of occasions and in a number of countries when a revised professional standard was released requiring the content of the standard audit report to be expanded in order to better explain the objectives and limitations of an audit to readers of the report. (However, see The CPA Journal editorial entitled The Audit Opinion.)
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